Shipping Policy

Last updated: July 2026

This Shipping Policy applies to products purchased from the BikeBros Shop (parts & accessories). It does not apply to bike servicing bookings, which are carried out at your chosen service address rather than shipped.

1. Order Processing

Orders are processed once payment is successfully verified. You'll see your order move through Confirmed → Packed → Shipped → Delivered under "My Orders", with any courier tracking details added once it's dispatched.

2. Delivery Timelines

Typical delivery takes 3-7 business days from dispatch, depending on your location and product availability. Some items may take longer if they need to be sourced specially - we'll let you know if that's the case for your order.

3. Shipping Charges

Any applicable shipping charges are calculated automatically at checkout and shown clearly before you pay - what you see at checkout is the final amount charged.

4. Delivery Address

Please make sure your saved delivery address and phone number are accurate and reachable, as we deliver to the address selected at checkout. We're not responsible for delays caused by an incorrect or incomplete address.

5. Delayed or Missing Deliveries

If your order hasn't arrived within the expected timeline, check the tracking details on "My Orders" first. If something looks wrong, contact our support team with your order number and we'll follow up with the courier on your behalf.

6. Questions

For anything related to shipping or an order in transit, reach us via our Support page, email help@bikebros.com, or call +91 79070 06398.